Below are some of the functions and features that users have available within their Helm account. The control panel allows these functions to be available to users and resellers without having to log out of one account and into another.
Manage Email Accounts
Resellers and end users can add, update and remove email accounts (POP3 accounts). The number of email accounts available for a domain is set at the package level.
Manage Email Forwarding
Resellers and end users can add, update and remove email forwarders. Like email accounts, email forwarders can be controlled by resellers or end users.
Manage FTP Accounts
Resellers and end users can add, update and remove FTP accounts. FTP accounts can be set to have specific read and write permissions. This means a read-only or write-only FTP account can be created at any time.
Manage ODBC DSNs
Resellers and end users can add, update and remove ODBC DSNs for MS Access, MS Excel and MS SQL (where appropriate). Because all database management is controlled by Helm, adding ODBC DSNs is very much straightforward. In many cases adding a new DSN is as simple as typing the name of the DSN and selecting the database from a list available to the user.
Manage Sub-Domains
Sub-domains allow users to use full host names to access subfolders within their accounts, such as forums.mydomain.com. This is a great alternative when the customer doesn't need email etc for the sub-domain, but just needs it for a few webpages or files.
Manage Domain Aliases
Domain aliases will allow a customer to have additional domains that map their website and email for another domain. This is also a great way of arranging a way for a customer to test out a set up before a domain is pointing to the servers.
Manage Shared SSL
You can set up shared SSL accounts for the customers domains. This will allow your customers to provide their own scripts and ensure that they are communicated with securely, such as credit card payment forms, or downloading confidential information.
File Manager
Helm provides a file manager that allows a customer to access all of their disk space. This even includes a WYSIWYG editor at no extra cost.
Database Manager
This feature provides a quick overview of the databases that are installed for a domain. You can add and delete databases as well as setup users for MS SQL.
DNS Zone Manager
Resellers and end users can add, update and remove zone records. Helm allows users to specify personal MX and Host (A) records for their domains.
Manage MIME Types
Resellers and end users can add, update and remove MIME types. This allows a user to add additional services such as WAP should this not be provided by default.
Manage Virtual Directories
Resellers and end users can add, update and remove Virtual Directories. This allows a customer to create virtual directories in real time and also create new application starting points.
Add/Remove Packages
Customers are not just associated to a single package. Within Helm a customer can purchase as many packages from their reseller as they like.
Add/Remove Domains
Since a customer can hold more than one domain within the single account, the added ability to just remove a domain from a package and replace with a new one is a well sought after feature for customers.
Add/Remove Additional Features
At any time customers can add and cancel additional features such as web statistics, databases and much more. |
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