Accounts are usually setup within an hour but we have a maximum setup time of 24 hours. We do not offer instant activation as we check all new accounts to prevent fraudulent orders from being processed.

All of the web hosting plans I see offer a certain amount of data transfer or bandwidth. What is data transfer?

Data transfer, sometimes called "bandwidth", refers to the amount of data that is used when visitors view your website. When visitors browse your website, they are technically requesting and retrieving files from the server. If you have a web page that consists of an HTML file and an image file that are 10kb each, then the amount of data transfer that is used when a single visitor views that web page is 20kb.

I have come across a few web hosting companies offering "unlimited bandwidth". How is that possible?

The term Unlimited Bandwidth is an advertising gimmick, aimed at those with little or no experience with web hosting. Datacenters do not offer unlimited bandwidth to their customers. By that same token, hosts cannot offer realistic unlimited bandwidth offers to you.

What scripting components are available on the web servers?

over 35 ASP components! Click here for the full list.

Will email space count from the main space allocated with my account?

Yes, the space allocations you see on our services are for email and web space combined.

Do you charge for installing 3rd Party COMs?

It depends upon the nature of the component and how many you require. They also need to be approved by us as being stable and secure before we install them..

Do you have any hidden fees?

No, the only extra fees are if you use more than your allocated bandwidth or disk space or if you order any extra features not included with your plan. Those prices are listed on the hosting pages.

What’s your bandwidth to the Internet?

We use 100Mbps internal network connections to dual 155Mbps upstream providers. The self-healing network eliminates a single point of failure. In addition to the backbone, a backup transit from multiple locations ensures that data arrives via the shortest possible route. The backup transit and the many international peers allows the network to maintain the shortest routes for sending data all over the world.

More information on our Infrastructure is available here

How secure is the data center?

The facility was designed from the ground up to serve data housing needs. Raised floors, individually locked cabinets, advanced climate control, back-up power, custom designed video surveillance of every cabinet, and onsite security measures assure that servers are safe while running optimally. The Data Center is monitored and guarded 24 hours a day, 7 days a week. It was engineered with HVAC environmental systems, digital surveillance, stringent security and conditioned uninterruptible power.